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2026 PLD 303

UMER SHEHZAD VS OMBUDSPERSON (MOHTASIB) PUNJAB

Petitioner: UMER SHEHZAD VS Respondent: OMBUDSPERSON (MOHTASIB) PUNJABHonorable Justice Raheel KamranMuhammad Shoaib Rashid,Mohammad Osman Khan

Court: Lahore High Court

Full Judgment Text & Judicial Ruling

P L D 2026 Lahore 303 Before Raheel Kamran, J UMER SHEHZAD ---Petitioner Versus OMBUDSPERSON (MOHTASIB) PUNJAB and others ---Respondents Writ Petition No. 25636 of 2025, decided on 15th October, 2025. (a) Protection Against Harassment of Women at the Workplace Act (IV of 2010)--- ----Ss.2(n), 4(4) & 8---Constitution of Pakistan, Art.13---Harassment at workplace complaint---Occurrence not taking place at workplace, plea of---Jurisdiction of Ombudsman, challenge to---Abuse of authority by supervisor--- Whatsapp messages, evidentiary value of---Facts: Petitioner challenged the order whereby the Governor of Punjab dismissed his representation and upheld the Ombudsperson (Mohtasib) decision passed on a harassment complaint filed by respondent No.3, an ad hoc teacher at a government vocational institute where the petitioner was her supervisory officer; after inquiry and recording evidence, the Ombudsperson held the petitioner guilty of harassment under the Protection Against Harassment of Women at the Workplace Act, 2010 and imposed the major penalty of removal from service, which was affirmed in representation, leading to the filing of present constitutional petition---Issue: Whether, in the circumstances, the Ombudsperson lawfully assumed jurisdiction and the impugned findings/penalty could be sustained, particularly regarding the requisite nexus with workplace ? ---Held: Plea of petitioner/accused regarding occurrence not taking place at workplace was misconceived as the mandate and scope of Act, 2010 travelled beyond the boundaries of office building---The facts of the present case unmistakably disclosed a sufficient workplace nexus, thereby excluding the hypothesis that the petitioner s conduct was purely personal in nature---In the present case, the parties did not interact as equals in a private capacity; rather, their relationship was structured by hierarchy and dependence---Factors highlighted provided a sufficient evidentiary foundation under the standard of preponderance of probabilities, justifying reliance on the Whatsapp messages to establish harassment and abuse of authority within the workplace, without necessitating formal forensic certification---The petitioner s alleged visit to the complainant s residence could not be viewed in isolation; it appeared, prima facie, to be a continuation of a pattern of harassment that had already manifested through workplace-linked communication and misuse of supervisory authority---The conclusion regarding the guilt of the petitioner reached by the Ombudsperson, affirmed by the Governor, appeared to be not only in consonance with law but also reasonable and logical inference that could be drawn from the material available on the record in the given facts and circumstances of the case---Constitutional petition was dismissed, in circumstances. (b) Constitution of Pakistan--- ----Art.199---Protection Against Harassment of Women at the Workplace Act (IV of 2010), Ss.4(4)(ii) & 8---Harassment at workplace proceedings---Constitutional jurisdiction of the High Court, exercise of---Scope---In the challenge qua proceedings under the Act, 2010,jurisdiction of the High Court under Art.199 of the Constitution is supervisory in nature---High Court does not sit as a court of second appeal to re-appraise evidence or substitute its own findings for those of the competent forum---Interference is warranted only where findings are perverse, contrary to law or based on no evidence at all. Raja Tanveer Safdar v. Mrs. Tehmina Yasmeen and others 2024 PLC (C.S.) 957 ref. (c) Protection Against Harassment of Women at the Workplace Act (IV of 2010)--- ----S.2(n)---Harassment at workplace complaint---Occurrence not taking place at workplace and Ombudsman lacking jurisdiction, pleas of---Legality---Harassment not confined to boundaries of office building---Scope---Private misconduct distinguished---Jurisdiction of Ombudsman, invoking of---Pre-requisites---The Act, 2010 does not confine its operation to the physical boundaries of an office building---Section 2(n) defines workplace in expansive terms, expressly including any situation that is linked to official work or official activity outside the office ---At the same time, it must be clarified that the Act, 2010 does not convert every private dispute or personal misconduct between two individuals into workplace harassment merely because they happen to be colleagues---The jurisdiction of the Ombudsperson is attracted only where the impugned conduct arises out of, is facilitated by, or is inseparably connected with the employment relationship, or where the authority, influence, or power derived from office is used, explicitly or implicitly, to exert pressure, seek compliance, or create a hostile environment. (d) Protection Against Harassment of Women at the Workplace Act (IV of 2010)--- ----Preamble---Harassment at workplace---Delay in reporting---Initial silence---Effect---Initial silence would not be construed as waiver / estoppel---Scope---Within the cultural context of our society, it is a reality that women often refrain from immediately disclosing incidents of harassment, not due to acquiescence, but out of concern for their dignity, family honour, and social stigma---Their initial silence, therefore, cannot be construed as waiver, acquiescence, or estoppel against later seeking redress once they gather the courage to report. Uzma Naveed Chaudhary and others v. Federation of Pakistan and others PLD 2022 SC 783 rel. (e) Protection Against Harassment of Women at the Workplace Act (IV of 2010)--- ----Ss.4 & 8---Constitution of Pakistan, Art.13---Harassment complaint---Simultaneous criminal proceedings, pendency of---Double jeopardy, plea of---Scope---The principle of protection against double punishment or double prosecution as embodied in Art.13 of the Constitution is directed against successive criminal trials or punishments based on the same offence---In stark contrast, the complaint before the Ombudsperson under the 2010 Act engages a separate statutory discipline and administrative-disciplinary regime, designed to safeguard workplace dignity, regulate conduct, and impose service-related consequences (minor or major penalty), not criminal punishment---The object, purpose, and consequences of such proceedings are distinct from those of a criminal trial---As such, the mere pendency of a criminal case does not automatically oust or suspend the statutory jurisdiction of the Ombudsperson. Raja Tanveer Safdar v. Mrs. Tehmina Yasmeen and others 2024 PLC (C.S.) 957 ref. (f) Protection Against Harassment of Women at the Workplace Act (IV of 2010)--- ----Ss.3, 7 & 8(1)---Harassment complaint, filing of---Appropriate forum---Options for the complainant---Scope---Under the Act, 2010 the forum for lodging a complaint of harassment is either the Inquiry Committee constituted under S.3 of the Act or the Ombudsperson appointed under S.7 thereof---Section 8(1) of the Act explicitly gives option to an employee to prefer a complaint before either of the said forums. (g) Protection Against Harassment of Women at the Workplace Act (IV of 2010)--- ----Ss. 8 & 10---Workplace harassment complaint---Jurisdiction of Ombudsman---Procedure of entertaining complaint---Non-adherence to Civil Procedure Code, 1908, Penal Code, 1860 and Qanun-e-Shahadat, 1984---Scope---The legislature has intentionally refrained from subjecting the Ombudsperson to the rigid, technical and formalistic procedural framework applicable to civil suits or criminal trials---This conferment of procedural flexibility is neither accidental nor superfluous---It reflects a deliberate legislative design to ensure that complaints of workplace harassment often sensitive, interpersonal and context-specific are resolved in a manner that is fair but not encumbered by the technicalities that might stifle or frustrate the delivery of justice---Significantly, neither the Act nor the Rules contain any express provision mandating the Ombudsperson to adhere to the formal rules of procedure that govern civil courts (such as the Code of Civil Procedure,1908) or criminal courts (such as the Code of Criminal Procedure, 1898)---Equally, there is no requirement necessitating compliance with the strict rules of evidence contained in the Qanun-e-Shahadat, 1984---Courts have consistently held that administrative and disciplinary authorities vested with quasi-judicial powers are required to observe principles of natural justice, but are not bound by the technical rules of criminal evidence and procedure---The Ombudsperson s forum functions on the civil standard of proof i.e. preponderance of probabilities and not on the criminal standard of proof beyond reasonable doubt. Nadia Naz and another v. The President of Islamic Republic of Pakistan Islamabad and others PLD 2023 SC 588 rel. Rahat Naseem Malik v. President of Pakistan and others 2003 PLC (C.S.) 759 ref. (h) Protection Against Harassment of Women at the Workplace Rules, 2013--- ----R.5---Workplace harassment complaint---Complaint not being verified and supporting material not being annexed, objections of---Legality---Rule 5 lays down the contents and ideal form of a complaint but does not prescribe any penal consequence for non-compliance, nor does it declare such omissions to be fatal to the maintainability of the complaint---The requirement of verification in sub-rule (3) must be construed as directory rather than mandatory---Non-verification or improper verification of plaint/complaint is merely an irregularity which does not entail penal consequences of rejection of plaint/complaint. Standard Chartered Bank (Pakistan) Ltd. through Authorized Attorney v. Needle Point (Pvt.) Ltd. through Chief Executive and others 2016 CLD 2066 ref. Muhammad Shoaib Rashid for Petitioner. Mohammad Osman Khan, Assistant Advocate General, Punjab for Respondents. Ch. Umar Hayat Kamran Rajoka for Respondent No. 3. Amicus Curiae: Aiyan Tariq Bhutta. Date of hearing: 15th October, 2025. JUDGMENT RAHEEL KAMRAN, J.---In this petition in terms of Article 199 of the Constitution of the Islamic Republic of Pakistan, 1973 (hereinafter, the Constitution ) the petitioner has challenged vires of order dated 20.03.2025, whereby the Governor of the Punjab while dismissing the representation of the petitioner, affirmed the decision dated 16.02.2024 of the Ombudsperson (Mohtasib) Punjab. 2. Respondent No.3, Mst. Mehwish Riaz, filed Harassment Complaint No.WOP/11-587/2022/53 before the Ombudsperson Punjab, Lahore, asserting that she was serving as an ad hoc teacher at the Government Girls Vocational Institute, Satellite Town, Jhang, where the petitioner was posted as DM. It was alleged that the petitioner used to cast indecent glances at the complainant, send her inappropriate messages and continuously attempted to establish illicit relations with her. He purportedly claimed to have rendered several favours in her service matters and demanded reciprocation in return, threatening that if she did not comply, he would cancel her appointment orders. According to the complaint, the petitioner did not desist from such conduct and on the night falling between 14th and 15th September 2022, came to the complainant s residence, knocked at the outer door, and, upon being questioned, pretended to hand over an application and a letter. It was alleged that he then forcibly entered the house, dragged the complainant into a room, and attempted to commit rape. During the complainant s resistance, her clothes were torn, leaving her partially unclothed. The complainant immediately called Rescue-15, whereupon the petitioner fled the scene. On hearing her cries, witnesses Nazakat Ali and Muhammad Asif, as well as the police, reached the spot. It was further alleged that the complainant s husband was paralyzed and that, following the incident, she was unable to face anyone due to humiliation, while the condition of her husband further deteriorated. The petitioner allegedly continued to extend threats to her, causing severe mental distress to the complainant and her family. The complaint was contested by the petitioner through a written defence reply, wherein he denied the allegations and took the stance that the brother of the complainant was also an employee of TEVTA and had been allotted an official quarter in which the complainant was also residing. However, due to numerous complaints regarding suspicious persons frequently visiting that quarter, the said allotment was cancelled under the petitioner s orders in his official capacity. It was alleged that owing to this cancellation, the complainant developed a grudge against him and started extending threats. The petitioner further stated that the complainant was serving on daily wages under his supervision in TEVTA and that her services were subsequently terminated, which further intensified her resentment against him. He also contended that in respect of the alleged incident mentioned in the complaint, the complainant had already lodged a criminal case, the trial of which was pending before the Judicial Magistrate at Jhang; therefore, the Ombudsperson had no jurisdiction to entertain the same matter concurrently. After recording evidence of both parties and evaluating the material available on record, the Ombudsperson, vide decision dated 16.02.2024, held the petitioner guilty of committing harassment against the complainant within the meaning of Section 2(h) of the Protection Against Harassment of Women at the Workplace Act, 2010 ( the Act, 2010 ), and consequently imposed upon him the major penalty of Removal from Service. Aggrieved thereby, the petitioner preferred a representation before the Governor of the Punjab, which was dismissed vide order dated 20.03.2025. Hence, the petitioner has approached this Court through the instant writ petition. 3. Learned counsel for the petitioner contends that the impugned decisions are illegal, perverse and without jurisdiction, having been rendered in disregard of material questions of law and fact. He submits that the complaint was defective ab initio for not being verified in terms of sub-rule (3) of Rule 5 of the Protection Against Harassment of Women at the Workplace Rules, 2013 ( the Rules, 2013 ) and for not annexing all supporting material as envisaged by sub-rule (2) thereof. Learned counsel maintains that the alleged incident occurred at the complainant s residence (official quarter), which does not fall within the statutory definition of workplace, thus ousting the Ombudsperson s jurisdiction. He adds that the complainant had also lodged criminal proceedings on the same facts, rendering parallel proceedings impermissible. Learned counsel urged that the Ombudsperson placed undue reliance on unverified WhatsApp screenshots without forensic authentication, while the complainant s witnesses were neither eye-witnesses nor corroborated by independent evidence. Learned counsel further submits that the impugned orders suffered from misreading and non-reading of evidence and have been passed in violation of Section 24-A of the General Clauses Act, 1997. He concludes that major penalty of removal from service is arbitrary, disproportionate, and stigmatizing. 4. Conversely, learned counsel for respondents defends the impugned decisions. He argues that the complaint was competently filed by respondent No.3 in accordance with the provisions of the Act, 2010 and the rules framed thereunder, and that all procedural formalities were duly observed by the Ombudsperson. Learned counsel submits that the allegations against the petitioner were of a serious and continuous nature, duly substantiated through oral as well as documentary evidence, including the WhatsApp messages and the statements of witnesses, which sufficiently established the petitioner s conduct amounting to harassment within the meaning of Section 2(h) of the Act, 2010. He contends that the petitioner had been afforded full opportunity of defence during the proceedings but failed to produce any cogent evidence to rebut the allegations. Learned counsel emphasizes that the alleged incident, though taking place at the complainant s official residence, had a direct nexus with the working relationship between the parties and, therefore, squarely fell within the definition of workplace under Section 2(n) of the Act, as the misconduct arose out of and in connection with employment. He explains that pendency of criminal proceedings in respect of the same occurrence did not bar the Ombudsperson from exercising jurisdiction, as both proceedings operate in distinct legal domains one addressing criminal culpability and the other workplace misconduct. He further argues that the learned Ombudsperson had passed a well-reasoned and speaking order after a detailed examination of the evidence, and that the findings recorded therein are findings of fact based on proper appreciation of material on record. Learned counsel lastly maintains that the Governor, while exercising appellate jurisdiction, also examined the case independently and found no illegality, procedural defect, or perversity in the decision warranting interference. 5. Learned Assistant Advocate General Punjab submits that both the fora had exercised jurisdiction properly, after due compliance with statutory procedure. He supports the impugned decisions and submits that there is no illegality, procedural defect or perversity warranting interference by this Court in its constitutional jurisdiction. 6. The learned Amicus Curiae submits that the scope of workplace under Section 2(n) of the Act when is read in conjunction with Schedule to Section 2 (c), is broad to ensure comprehensive protection against harassment. He explains that the definition includes any place arising out of or connected with the employment relationship, even if the physical act occurs outside office premises, as such conduct that originates from or is linked to workplace authority such as messaging a subordinate employee or visiting her residence in connection with employment squarely falls within the Act s purview. He further submits that the evidentiary standard in proceedings before the Ombudsperson differs from that in criminal cases; strict rules of evidence are not applicable, and proof on the balance of probabilities suffices and as such the pendency of a criminal case does not oust the Ombudsperson s jurisdiction or preclude parallel disciplinary proceedings. 7. I have heard the arguments advanced by the learned counsel for the parties, learned Assistant Advocate General and the learned Amicus Curiae and have perused the record with their able assistance. 8. In the challenge qua proceedings under the Act, 2010, jurisdiction of this Court under Article 199 of the Constitution is supervisory in nature. This Court does not sit as a court of second appeal to re-appraise evidence or substitute its own findings for those of the competent forum. Interference is warranted only where findings are perverse, contrary to law or based on no evidence at all1. In the instant case, the primary grounds urged by the petitioner relate to (i) lack of jurisdiction of the Ombudsperson on the plea that the alleged incident did not occur at a workplace ; the pendency of FIR as well as private complaint qua the same occurrence before the Additional Sessions Judge, and (ii) reliance on unverified WhatsApp messages. As these issues are legal in nature, though intertwined with factual aspects, they require detailed examination. 9. Perusal of the record reveals that respondent No.3 in her complaint made consistent and specific allegations that the petitioner, being her supervisory officer, persistently cast indecent glances at her, sent inappropriate messages and sought to establish illicit relations under the guise of professional favours. He allegedly threatened to cancel her appointment if she refused to comply. The petitioner, in his written defence, did not categorically deny these allegations. His defence was confined primarily to asserting that the complainant had filed a criminal case on the same facts and that, therefore, the Ombudsperson lacked jurisdiction. Significantly, he did not refute the existence of WhatsApp communication between himself and the complainant. Rather, in his written statement, he alleged that the complainant had extended threats to him through mobile phone, thereby indirectly admitting that such communication did exist. During cross-examination, the petitioner did not challenge the authenticity of the WhatsApp messages, nor did he move any application for their forensic verification. His belated denial, first raised in the representation before the Governor and now before this Court, is thus evidently an afterthought, lacking bona fides. The complainant, on the other hand, consistently reiterated her version both in her written complaint and oral statement, treating her complaint as statement. 10. Adverting now to the plea of the petitioner qua the occurrence not taking place at the workplace, before proceeding further, it would be apt to reproduce relevant definitions from the Act, 2010. Definition of workplace has been provided in section 2(n) which reads:- workplace means the place of work or the premises where an organization or employer operates and includes building, factory, open area or a larger geographical area where the activities of the organization or of employer are carried out and including any situation that is linked to official work or official activity outside the office. For better understanding the scope of workplace, it is necessary that the definition of workplace be read in conjunction with the definition of harassment , which has been provided in the Schedule to section 2(c) of the Act, 2010. For reference, relevant excerpt of the schedule ibid is reproduced hereunder:- Schedule [See Sections 2(c) and 11] CODE OF CONDUCT FOR PROTECTION AGAINST HARASSMENT OF WOMEN AT THE WORKPLACE Whereas it is expedient to make the Code of Conduct at the Workplace etc to provide protection and safety to women against harassment it is hereby provided as under: (i) The Code provides a guideline for behavior of all employees, including management, and the owners of an organization to ensure a work environment free of harassment and intimidation; (ii) Harassment means any unwelcome sexual advance, request for sexual favors or other verbal or written communication or physical conduct of a sexual nature, or sexually demeaning attitudes, causing interference with work performance or creating an intimidating, hostile or offensive work environment, or the attempt to punish the complainant for refusal to comply to such a request or is made a condition for employment; The above is unacceptable behavior in the organization and at the workplace, including in any interaction or situation that is linked to official work or official activity outside the office. Explanation: There are three significant manifestations of harassment in the work environment: (a) Abuse of authority A demand by a person in authority, such as a supervisor, for sexual favors in order for the complainant to keep or obtain certain job benefits, be it a wage increase, a promotion, training opportunity, transfer or the job itself. (b)- - - - (c)- - - - The above definition of harassment includes any unwelcome sexual advance or request for sexual favour and encompasses abuse of authority, . It is thus manifest from the above definitions that the Act, 2010 does not confine its operation to the physical boundaries of an office building. Section 2(n) defines workplace in expansive terms, expressly including any situation that is linked to official work or official activity outside the office. This definition must be read purposively and in conjunction with the definition of harassment contained in the Schedule to Section 2(c), which encompasses unwelcome sexual conduct, verbal or written communication, and abuse of authority, including conduct that occurs in any interaction linked to official work or official activity beyond office premises. The statutory emphasis, therefore, is not on geography alone, but on the nexus between the conduct complained of and the employment relationship, particularly where supervisory authority is alleged to have been misused. 11. At the same time, it must be clarified that the Act, 2010 does not convert every private dispute or personal misconduct between two individuals into workplace harassment merely because they happen to be colleagues. The jurisdiction of the Ombudsperson is attracted only where the impugned conduct arises out of, is facilitated by, or is inseparably connected with the employment relationship, or where the authority, influence, or power derived from office is used, explicitly or implicitly, to exert pressure, seek compliance, or create a hostile environment. Purely private conduct, wholly unrelated to official duties or abuse of…

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